e-Commerce.
Fulfilled by Fidelity.

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Leave it to Fidelity

Our e-Commerce fulfilment center is based in the heart of the UK and provides a mix of over 30,000 pick-face and pallet locations. Whether it's small, high-value items or palletised goods, our fulfilment solutions can be moulded around you.

We integrate with all major e-commerce platforms such as Shopify, Magento and WooCommerce.

Using the latest scanning technology our two-stage pick/pack validation ensures pick accuracy, with real-time access to our cloud-based WMS you can view stock data as if it were in your own warehouse.

Global Shipping

Full courier integration, ensuring your inventory reaches its destination anywhere in the world.

Inventory Management

Our cloud WMS provides real-time access to your inventory, with full stock sync to your web-shops.

eCommerce Fulfilment

Your products, any platform - reach more customers with our multi-channel fulfilment capabilities.

Flexible Support

From returns, fulfilment logistics, and customer support from our dedicated team.

Amazon FBA & SC

Let us help you stay in control - we support Amazon’s vendor and seller central business.

Integrations

Let our in-house systems specialists connect our systems with your web-shop, ERP or accounting system.

Trusted by the best.

Our partners are some of the best brands in the world.

We specialise in supporting brand owners, overseas manufacturers and growing businesses with all their fulfilment needs.

How we add value to your business

From re-labelling to custom printed paperwork, we can add value to your service proposition.

KIT BUILDING

Kitting

We have a wealth of experience providing kitting for retail, industrial, and production line purposes.

Using a bill of materials, we can create kits and bundles from your child stock items at point of despatch.

From gift-wrapping to retail presentation packs, we tailor every kitting operation to your exacting needs.

SOLUTIONS

Value Add Services

Value added services are at the core of everything we do at Fidelity. We go the extra mile to ensure your goods are recieved and handled with the same care that they would be from a member of your own team.

Our services include returns handling, quality control, customs clearance, product testing and reworking. We have an open and flexible approach to identifying the best solution for your business.

SECURITY

Trust & Security

As an HMRC bonded warehouse, we understand the importance of security.

From our data privacy policies, to our access controlled warehouse - we can meet the strictest of needs to ensure your products are handled safely and securely.

We specialise in handling high-value items, with full serial and batch number traceability.

Returns Management

Services

Fidelity will record, grade and process your returns ready for resale or redistribution.

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1

Receiving

We fast-track returns through our goods in, as we understand the importance of quick turnaround.

2

Assessment

Our quality control team will then assess the return, grading the item by condition and keeping you updated.

3

Rework

We provide in-house rework operations to recondition or repack products ready for release.

4

Resale

Products meeting your criteria for resale are restocked and made available for customer order.

Fidelity Supply Chain Solutions Ltd.

Orion Close
Daventry
Northamptonshire
NN11 8NW
United Kingdom
+44 (0)1327 220660
info@fidelityscs.co.uk

1000sq ft.

Warehouse Space

1000

Pick-face locations

1000

Pallet locations

e-Commerce Optimisation

Track your operation at all times with Fidelity.

Reporting & Analytics


Build reports, interrogate data and track KPI's - all in real-time on our cloud based software.

Inventory Tracking


From goods receipt through to customer delivery - track your products journey with us.

Total Support


ZenDesk, LiveChat, email or phone support - we're there for you and your customer.

Easy Implementation

Integration

Hassle free implementation and on-boarding

Working with our on-boarding team, we will create a bespoke solution for your business needs.

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Seamlessly Integrated

Integration

Integrated with your favourite platforms

We connect to all the major shopping, courier and ERP platforms. For anything else, our in-house software developers can custom code any specific integration you require.

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Find Out More

Get in touch with our team today for more information on how we can help you