Full courier integration, ensuring your inventory reaches its destination anywhere in the world.
Our cloud WMS provides real-time access to your inventory, with full stock sync to your web-shops.
Your products, any platform - reach more customers with our multi-channel fulfilment capabilities.
From returns, fulfilment logistics, and customer support from our dedicated team.
Let us help you stay in control - we support Amazon’s vendor and seller central business.
Let our in-house systems specialists connect our systems with your web-shop, ERP or accounting system.
We specialise in supporting brand owners, overseas manufacturers and growing businesses with all their fulfilment needs.
From re-labelling to custom printed paperwork, we can add value to your service proposition.
We have a wealth of experience providing kitting for retail, industrial, and production line purposes.
Using a bill of materials, we can create kits and bundles from your child stock items at point of despatch.
From gift-wrapping to retail presentation packs, we tailor every kitting operation to your exacting needs.
Value added services are at the core of everything we do at Fidelity. We go the extra mile to ensure your goods are recieved and handled with the same care that they would be from a member of your own team.
Our services include returns handling, quality control, customs clearance, product testing and reworking. We have an open and flexible approach to identifying the best solution for your business.
As an HMRC bonded warehouse, we understand the importance of security.
From our data privacy policies, to our access controlled warehouse - we can meet the strictest of needs to ensure your products are handled safely and securely.
We specialise in handling high-value items, with full serial and batch number traceability.
Fidelity will record, grade and process your returns ready for resale or redistribution.
We fast-track returns through our goods in, as we understand the importance of quick turnaround.
Our quality control team will then assess the return, grading the item by condition and keeping you updated.
We provide in-house rework operations to recondition or repack products ready for release.
Products meeting your criteria for resale are restocked and made available for customer order.
Track your operation at all times with Fidelity.
Hassle free implementation and on-boarding
Working with our on-boarding team, we will create a bespoke solution for your business needs.
Integrated with your favourite platforms
We connect to all the major shopping, courier and ERP platforms. For anything else, our in-house software developers can custom code any specific integration you require.